Privacy Policy
Last updated: April 4, 2026
Vomenier operates this store and website, including all information, content, features, tools, products, and related services in order to provide you, as a customer, with a personalized shopping experience (hereinafter the "Services"). Vomenier is a store powered by Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you access the Services, use them, make a purchase or any other transaction, or when you communicate with us by any other means. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with regard to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand the methods of collection, use, and disclosure of your information that are described in this Privacy Policy.
The personal information we collect or process
When we use the term "personal information," we are referring to information that identifies you or that can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or rendered non-identifiable, such that it does not allow you to be identified or reasonably linked to you. We may collect or process the following categories of personal information, including the inferences drawn from this personal information, depending on how you interact with the Services, your place of residence, and to the extent permitted or required by applicable law:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including credit card, debit card, and bank account numbers, payment card information, bank account information, transaction details, payment method, payment confirmation, and other payment details.
- Account information including your username, password, security questions, preferences, and settings.
- Transaction information including the items you view, place in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
- Your communications with us including the information you include in your communications with us, for example when you send a customer service inquiry.
- Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
- Usage information including information about your interaction with the Services, in particular how and when you access or interact with the Services.
Sources of personal information
We may collect personal information from the following sources:
- Directly from you including when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal information;
- Automatically through the Services including from your device when you use our products or services or access our websites, and through the use of cookies and similar technologies;
- From our service providers including when we engage them to implement certain technologies and when they collect or process your personal information on our behalf;
- From our partners or other third parties.
How we use your personal information
Depending on how you interact with us or the Services you use, we may use your personal information for the following purposes:
- Provide, tailor, and improve the Services. We use your personal information to provide you with the Services, in particular to perform our contract with you, to process your payments, to process your orders, to remember your preferences and the items that interest you, to send you notifications related to your account, to process purchases, returns, exchanges, or other transactions, to create, maintain, and otherwise manage your account, to arrange shipments, to facilitate any returns and exchanges, to allow you to post reviews, and to create a personalized shopping experience, for example by recommending products related to your purchases. This may include the use of your personal information to tailor and improve the Services in a more relevant way.
- Marketing and advertising. We use your personal information for marketing and promotional purposes, for example to send you marketing, advertising, and promotional communications by email, SMS, or postal mail, and to show you online advertisements regarding products or services on the Services or on other websites, in particular based on items you have previously purchased or added to your cart, as well as your other activities on the Services.
- Security and fraud prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or intervene in cases of fraudulent, illegal, dangerous, or malicious activity, protect public safety, and secure our services. If you choose to use the Services and create an account, you are responsible for the confidentiality of your account credentials. We strongly recommend that you not share your username, password, or any other access credential with anyone.
- Communicate with you. We use your personal information to provide you with customer service, respond to your requests, offer you efficient services, and maintain our business relationship with you.
- Legal reasons. We use your personal information in order to comply with applicable law or respond to valid legal proceedings, in particular requests from law enforcement or government agencies, to investigate or participate in civil discovery proceedings, potential or ongoing litigation, or other contentious proceedings, as well as to enforce our terms or policies, or investigate any violations thereof.
How we disclose personal information
In certain circumstances, we may disclose your personal information to third parties for legitimate reasons, in accordance with this Privacy Policy. These circumstances may include:
- With Shopify, providers, and other third parties who provide services on our behalf (for example IT management, payment processing, data analytics, customer service, cloud storage, fulfillment, and shipping).
- With business and marketing partners in order to provide you with marketing services and to deliver advertising to you. For example, we use Shopify to support personalized advertising via third-party services, based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on your place of residence, you may have the right to ask us not to share information about you for the purpose of showing you targeted advertisements and marketing content, based on your online activity across different merchants and websites.
- When you instruct us, submit a request, or otherwise consent to the disclosure of certain information to third parties, for example to ship products to you or through your use of social media widgets or login integrations.
- With our affiliates or more generally within our group of companies.
- In the context of a business transaction such as a merger or bankruptcy filing, to comply with any applicable legal obligation (in particular in response to subpoenas, search warrants, or similar requests), to enforce applicable terms of service or policies, as well as to protect or defend the Services, our rights, and the rights of our users or third parties.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information regarding your access to the Services and your use of them in order to provide you with the Services and improve them. The information you submit to the Services will be transmitted and shared with Shopify, as well as with third parties who may be located in countries other than the one where you reside, in order to provide you with the Services and improve them. In addition, in order to protect, develop, and improve our business, we use certain enhanced Shopify features that incorporate data and information from your interactions with our Store, as well as with other merchants and with Shopify. To provide these enhanced features, Shopify may use personal information collected from your interactions with our store, with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, in particular in order to respond to your requests to exercise your rights regarding the use of your personal information for these purposes. To learn more about Shopify's use of your personal information and the rights you have, you can consult the Shopify Consumer Privacy Policy. Depending on your place of residence, you may exercise certain rights relating to your personal information here Link to Shopify's privacy portal.
Third-party websites and links
The Services may provide links to websites or other online platforms operated by third parties. If you follow links leading to sites that are not affiliated with us or that we do not control, we recommend that you review their privacy and security policies as well as their other terms and conditions of use. We do not guarantee and are not responsible for the privacy or security of these sites, including the accuracy, completeness, or reliability of the information found on these sites. The information you provide in public or semi-public spaces, including information you share on third-party social media platforms, may also be visible to other users of the Services and/or to users of these third-party platforms without restriction as to its use by us or by a third party. The fact that we include these links does not in itself imply any approval of the content of these platforms, nor of their owners or operators, except as otherwise indicated on the Services.
Children's data
The Services are not intended to be used by children, and we do not knowingly collect any personal information regarding children who have not reached the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you can contact us using the contact details indicated below to request its deletion. As of the effective date of this Privacy Policy, we are not aware that we "share" or "sell" (within the meaning of the definitions of these terms provided by applicable law) personal information regarding persons under the age of 16.
Security and retention of your information
Please note that no security measure is perfect or infallible, and that we cannot guarantee "perfect security." In addition, any information you send us may not be secure during its transmission. We recommend that you not use unsecured channels to communicate sensitive or confidential information to us.
The retention period of your personal information depends on different factors, such as the need to retain this information to manage your account, provide you with the Services, comply with our legal obligations, resolve disputes, or enforce any other applicable contract or policy.
Your rights and choices
Depending on your place of residence, you may have some or all of the rights indicated below regarding your personal information. However, these rights are not absolute, may apply only in certain circumstances, and, in some cases, we may refuse your request within the limits authorized by law.
- Right of access/right to information. You may have the right to request access to the personal information we hold about you.
- Right to erasure. You may have the right to request the deletion of the personal information we hold about you.
- Right to rectification. You may have the right to request the rectification of inaccurate personal information we hold about you.
- Right to portability. You may have the right to receive a copy of the personal information we hold about you and to request its transfer to a third party, in certain circumstances and with certain exceptions.
- Management of communication preferences. We may send you promotional emails. You can at any time choose to no longer receive them by using the unsubscribe option included in our emails. If you unsubscribe, we may still send you non-promotional emails, for example regarding your account or orders you have placed.
If you reside in the United Kingdom or in the European Economic Area, and subject to the exceptions and limitations provided by local law, you may exercise the following rights in addition to the rights listed above:
- Objection to processing and restriction of processing: You may have the right to ask us to stop or restrict the processing of your personal information for certain purposes.
- Withdrawal of consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent. If you withdraw your consent, the lawfulness of the processing based on your consent before its withdrawal will not be affected.
You may exercise these rights at the locations provided for this purpose on the Services or by contacting us at the contact details provided below. To learn more about Shopify's use of your personal information and the rights you may have, including rights relating to data processed by Shopify, you can consult https://privacy.shopify.com/en.
We will not penalize you for exercising any of these rights. We may need to verify your identity before being able to process your requests, within the limits provided or authorized by applicable law. In accordance with applicable law, you may designate an authorized agent to request to exercise your rights on your behalf. Before accepting such a request from an agent, we will require the agent to provide proof of the authorization you have given them to act on your behalf, and we may ask you to verify your identity directly with us. We will respond to your request within the timeframes provided by applicable law.
Complaints
If you wish to file a complaint regarding our processing of your personal information, please contact us at the contact details indicated below. Depending on your place of residence, you may have the right to challenge our decision by contacting us at the contact details indicated below, or by filing a complaint with the competent data protection authority of your region. For the EEA, you will find a list of the supervisory authorities responsible for data protection here.
International transfers
Please note that we may transfer, store, and process your personal information outside the country in which you reside.
If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the standard contractual clauses of the European Commission, or where applicable on any equivalent contract issued by the competent authority of the United Kingdom, unless the data transfer is made to a country recognized as offering an adequate level of protection.
Changes to this Privacy Policy
We may update this Privacy Policy at any time, in particular to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will publish the revised Privacy Policy on this website, update the "Last updated" date, and provide notice, in accordance with applicable law.
Contact
If you have any questions about our privacy practices or about this Privacy Policy, or if you wish to exercise any of the rights you have, please call us at +44 20 7946 0192, send us an email at help@vomenier.com, or contact us at the address 71-75 Shelton Street, Covent Garden, London, WC2H 7JQ, United Kingdom. For the purposes of applicable data protection law, we are the controller responsible for the processing of your personal information.
