Shipping Policy

This Shipping Policy applies to all orders placed on Vomenier.

Vomenier
Website: vomenier.com
Email: help@vomenier.com

Estimated shipping times

After your order is validated, please allow 1 to 2 business days for processing, regardless of the shipping method selected. Once processing is complete, your order will be shipped.

In most cases, delivery takes between 5 and 9 business days, depending on the destination country and the shipping method chosen.

To track your order, please check the shipping confirmation email containing your tracking link. Please note that tracking updates may not appear immediately, even if your parcel is already in transit.

For any questions regarding this policy or your order, please contact us at:
help@vomenier.com

1. Delivery areas

We ship to several countries around the world. However, certain remote areas or areas subject to customs or logistical restrictions may be excluded.

If we are unable to deliver to your address, we will contact you to offer an alternative solution or a full refund.

2. Delivery times

Delivery times vary depending on the destination country and the shipping method selected.

The estimated time will be displayed at checkout and confirmed in the order confirmation email.

Please note that these estimated times do not include any delays related to customs, strikes, or exceptional circumstances, such as severe weather conditions.

3. Order processing time

All orders are processed within 2 business days after payment confirmation.

Orders placed during weekends or public holidays will be processed on the next business day.

4. Order tracking

Once your order has shipped, you will receive a tracking number as well as a tracking link by email, allowing you to follow the delivery status of your parcel in real time.

5. Shipping fees

Shipping fees are calculated automatically at checkout, based on:

your location
the weight and/or volume of your order

During certain promotions, free shipping may be offered for certain countries or for orders exceeding a certain amount.

6. Customs duties and import taxes

Orders shipped internationally may be subject to customs duties, import taxes, or other government fees applied by the destination country.

These fees are the sole responsibility of the customer and are not included in the product price or the shipping fees.

7. Incorrect or incomplete address

Please make sure that all delivery information is entered correctly at checkout.

Vomenier cannot be held responsible for delivery failures resulting from an incorrect or incomplete address provided by the customer.

If a parcel is returned for this reason, additional shipping fees may be charged to resend the order.

8. Lost or delayed parcels

If your parcel appears delayed or lost, please contact us at the following address:
help@vomenier.com

We will contact the carrier in order to locate your parcel and find a solution as soon as possible.

9. Changes to this policy

We reserve the right to update or modify this Shipping Policy at any time.

Any changes will take effect immediately upon publication on our website.